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Frequently Asked Questions
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HOW IS MY PLAYHOME SHIPPED?The playhouse arrives by truck disasembled in a large crate. Offloading of the crate is the responsibility of the customer, 2-3 people may be required to offload the product.
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WHAT TYPE OF BASE DOES THE PLAYHOUSE REQUIRE?The playhouse can be placed on a level surface of concrete, tarmac, gravel or grass. If using grass, gravel or similar we recommend placing paving slabs under each leg.
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CAN MY PLAYHOME BE RELOCATED IF I MOVE?The playhouses can be disassembled and moved across the yard/garden or across the country at any time. Some models can be moved in one piece with the appropriate equipment.
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CAN ELECTRICITY BE ADDED?Yes, electricity can be added by a registered electrician.
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ARE THE PLAYHOMES IN KIT FORM?The playhouses come as 10 to 20 pre-fabricated panels which fasten together, assembly instructions and all fixings are supplied. Panels are already painted, doors and windows are hung. Assembly takes 2-3 adults 4-8 hours. No carpentry experience is necessary. Customers can choose to assemble themselves or contract a local handyman.
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DO THE WINDOWS OPEN?All standard rectangular windows and arched windows open. Palladian windows do not open. Insect screens are provided with every operable window.
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HOW LONG IS DELIVERY?Lead time varies with the season,please contact Small World for an accurate delivery date
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WHAT IS THE COST OF DELIVERY/SHIPPING?Delivery and shipping costs vary depending on your location. We use multiple companies to get the very best price. Costs are calculated at point of sale.
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